Desktop Support

Central to the productivity of any business that utilizes technology is its desktop systems. How well a user's machine is working; its stability, speed, ease of use, interaction of software, are all central to the working of the company.

Technology can either be a productivity enhancer or a destroyer. If a user's machine is constantly crashing or too slow, business does not get done and productivity diminishes.

At iTeknique, we can assist you in bringing your workstation effectiveness to its optimum levels. We can --

analyze desktop efficiency,
train users to better utilize their software,
optimize workstation connectivity to the network and Internet,
decrease potential threats from viruses,
inventory your workstation environment for greater productivity,
and more

iTeknique's desktop division specializes on the special needs surrounding desktop implementations. Our technicians can assist you with installing and configuring a single machine, or in rolling out a network of new machines. We can work with desktops running all common operating systems, including:

Windows 3.1 - Windows XP
Macintosh 7 - OSX
Unix
Linux
Thin Client implementations, using Terminal Server, Citrix Server, Blue Moon, etc.

We can also assist you with those issues that you don't have the time or expertise to handle, such as

Rolling out a default desktop setup to multiple machines
Locking down a user's desktop settings
Rolling out software to workstations utilizing Ghost or Remote Software deployment
Inventorying machines on your network and providing you with a user database
Patching workstations for security
Installing antivirus software and making sure it is kept up to date,
network virus protection

Call iTeknique or email our Desktop specialists to assist you with your desktop needs.